Shipping Information

standard-shipping2

LOCAL SHIPPING
Singapore Shipping Charges

Standard shipping by Singapore Post Registered Parcel SmartPac : SGD $6
Orders are processed within 1 business day, cut off time at SGT – Singapore Time (Standard Time)3.00 pm
Expedited orders placed before 3.00 p.m. will be processed and shipped the next business day.
A business day is considered to be Monday through Friday, excluding holidays.
Please note that we do not currently ship to P.O. boxes.

 

Track My Domestic Order 
When your order ships out from our fulfillment center, you will receive a shipment confirmation email that includes a SingPost SmartPac tracking number. To track your shipment, please go to  https://www.singpost.com and enter your SmartPac SingPost tracking number.


 

sameday-shipping

Same Day or Next Day shipping by Courier( Door step Delivery ) : SGD $20 
Orders are processed within 1 business day, cut off time at SGT – Singapore Time (Standard Time)3.00 pm
Expedited orders placed before 3.00 p.m. will be processed immediately and shipped with 24 hours.
For urgent orders, please call our Hotline: (+65) 6252 8112.

 

international-shipping2

INTERNATIONAL SHIPPING

International Shipping Options and Cost : SGD $20
All international orders are shipped via TNT. Orders are typically processed within 1 business day, cut off time at SGT – Singapore Time (Standard Time) 3.00 pm. Expedited orders placed before 3.00 p.m will be processed and shipped the next business day. Due to the import restrictions imposed by local governments, Buyer will be responsible for the tax and custom duties incurred.

Track My International Order 
When your order ships out from our fulfillment center, you will receive a shipment confirmation email that includes a TNT tracking number. To track your shipment, please go to  https://www.tnt.com and enter your tracking number.

 

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RETURNS & EXCHANGES FOR DAMAGED ITEMS

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the outer shipping carton to show some wear and tear, however, if damage occurred to the item(s) in your shipment, please contact us immediately.

Please provide the order number and shipping tracking number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

If you have any questions concerning the shipment of your order, please contact us via

email : meiarcherhq@gmail.com  or call us at (+65) 6252 8112